配合顧客及社會的期望 |
我們會努力為顧客提供 : |
|
安全及可靠的巴士服務 |
|
切合顧客需求的巴士服務 |
|
現代化、清潔和舒適的車隊 |
|
理想的候車環境 |
|
清潔、實用和準確的路線資料 |
|
完善的顧客服務 |
|
物有所值的巴士服務 |
|
|
我們的政策 |
盡己所能,為所服務地區內的公共運輸顧客,提供有效率、舒適、可靠和友善的巴士服務。 |
|
我們的目標 |
讓全港使用公共交通工具的顧客,樂於選搭我們的巴士;維持本身在巴士行業的領導地位,創造業界潮流及指標及對香港經濟及社會的發展作出貢獻。 |
|
Meeting your expectations |
We will work hard to give you: |
|
safe and reliable bus services |
|
bus services designed to meet your travel needs |
|
modern, clean and comfortable buses |
|
a pleasant waiting environment |
|
clear, relevant and up-to-date service information |
|
high standards of customer service |
|
value for money services |
|
Our policy is |
To do what we can to provide an efficient, reliable and user-friendly bus service to all public transport users traveling within our operating area. |
|
Our objective is |
To make our buses the mode of public transport preferred by most public transport users most of the time;to remain the leader of the public bus industry in Hong Kong and to set trends and standards for the industry;and to contribute to the economic and social development of Hong Kong. |
|
|